FAQs | Smart Education – Your Questions About Tuition Services Answered
November 25, 2024 2024-11-25 8:22FAQs | Smart Education – Your Questions About Tuition Services Answered
Smart Education is an online and Home tuition platform that provides a wide range of educational services, including tutoring, test preparation, and course materials. We connect students with experienced tutors and offer resources to help them excel academically.
To use Smart Education, students can browse our website to find tutors or courses that match their needs. They can book tutoring sessions, enroll in test preparation courses, or purchase educational materials directly through our platform. Tutors can also sign up to offer their services and connect with students.
We offer tutoring and resources for a variety of subjects, including math, science, language arts, social studies, and more. Whether you need help with calculus, essay writing, or preparing for standardized tests like the SAT or TOEFL, you can find assistance on Smart Education. Click Here
Yes, we carefully vet all tutors on our platform to ensure they have the expertise and qualifications to provide quality instruction. Many of our tutors have advanced degrees in their field and years of teaching experience.
Absolutely! We understand that students have busy schedules, so we offer flexible scheduling options. You can book tutoring sessions at times that work best for you, whether it’s during the day, in the evening, or on weekends. Book Your Seat Click hereÂ
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. Payments are processed securely through our platform, ensuring the safety of your financial information.
At Smart Education, student satisfaction is our top priority. If you’re not fully satisfied with a tutoring session or course, we have a seamless process in place to address your concerns. We have a pool of over 10,000+ qualified tutors ready to assist you. If you’re not satisfied with your current tutor, we’ll promptly assign you a different one until we find the perfect match for your needs. Your satisfaction is guaranteed, and we’re committed to ensuring you receive the assistance you need to succeed.
Yes, we’re always looking for qualified tutors to join our platform. If you have expertise in a particular subject and enjoy helping others learn, we encourage you to sign up as a tutor on our website. Click here Become a Tutor
If you have any questions or need assistance, please don’t hesitate to contact our customer support team. You can reach us via email at info@smartedu.my or through the contact form on our website. or on WhatsApp +60 1160 745651
There is an easy way to register your child for classes, just click on the Reserve Your Seat button or click here and submit the information. One of our highly professional staff will be in touch with you.
When you click ‘Reserve Your Seat’ and select Online or Home Tuition then click a subject, a list will appear below. If you don’t find your subject listed, scroll down to click ‘Other.’ An empty subject field will appear where you can enter your own subject and submit the form. If you’re still unsure, you can click ‘Please contact us,’ and we will assist you in finding an experienced and qualified tutor for your specific subject.
Yes, Smart Education is providing online lessons through our own online system. Which is similar to Zoom & Google Meet but in respect of features, we are proud to have more features on our system.
Yes, Smart Education is proud to provide great tutors for students to learn at their own homes. Our tutors are well qualified and experienced. We hand pick our tutors only 1 out of 7 is picked up as our tutor.
All customers receive access to the qualification and education experiences of all the teachers. We help schedule all lessons for the students and manages their all records.
Any student who wishes to avail themselves of services from Smart Education will not be subjected to a registration fee; it is RM 0.
There will be no cash refunds. However, if you cancel more than 24 hours prior to the class, your credits will be refunded in your account.
No, refunds are not available. However, we will arrange for a replacement teacher.
There are maximum 04 Weeks which you need to utilize your fee paid. If you didn’t contact the Smart Education for resumption of classes within 04 Weeks then remaining fee paid will be forfeited.Â
You can head over to our pricing page Reserve Your Seat .
Smart Education provides comprehensive progress tracking features for students enrolled in courses. Once you’ve registered and enrolled in a course, you can access your progress dashboard, which displays your completed lessons, quizzes, assignments, and overall course progress. This allows you to monitor your learning journey and stay on track towards your educational goals.